Job Details

Lead Crew Manager


Lead Crew Manager

• Intermediate Level


The Mikros Crewing Team manages all artists across a portfolio of disciplines, including casting, career development, performance management and resource scheduling.

Category Animation  Art Department  Production Services 
Location Montreal, Canada
Time Period Full Time
Posted Date Aug 22, 2022
Start Date N/A
End Date N/A

Job Description

The main tasks from the crewing team are: 
  • Managing a portfolio of artists, and as needed, providing support to other team members 
  • Developing and maintaining current and future resource need models as required based on input from show project teams and other sources 
  • Communicating proactively with show project leaders and creative supervision regarding overall project requirements, crewing needs (start / end dates) and project milestones, anticipating and flagging challenges as required 
  • Maintaining overview of crew utilization using proprietary resource management system 
  • Facilitating continuous feedback cycle through project mid- and post-mortems, end-of-show and annual performance review processes; give timely, actionable and constructive feedback as needed to help artists grow and improve to meet specific objectives or long-term career goals 
  • Working with Recruitment team and Workforce Planning team to define and meet current and future talent acquisition goals 
  • Collaborating with Human Resources function to establish and maintain competitive employee engagement strategy (compensation, terms of employment) 
  • Representing and nourishing studio culture through thoughtful, transparent and focused leadership. 
  • Manage the crewing team composed of crew managers and crew coordinators. 
  • Closely work with TD manager and Production crew manager and make sure they follow the same process to manage the careers path of their teams. 
  • Manages the workload balance among the team 
  • Make sure the rollovers are optimized following retention criteria (core/retain/flex) 
  • Define the appropriate processes and tools to ensure regular reviews with the teams: 3-month appraisal, annual review, offboarding review 
  • Ensure good communication from the crewing team toward the project teams for every change regarding their career path: project extension, contract renewal etc. 
  • Be a force of proposal for training needs, estimates budget and feasibility.  
  • Participate to strategic proposal to improve talent retention 
  • Define and track relevant KPIs for the efficiency of the department 
  • Ensure all projects are well balanced (expertise, cost, seniority)  
  • Partner with the global supervisors, the Head of Productions and the SLPP on all strategic decisions about rollovers and talent discussions  
  • The lead crewing is part of the Operations team and reports to the Head of studio 
  • Be a mentor, ambassador and representative of Mikros culture and values. 
  • Actively drive and influence people’s behavior and actions to ensure they are aligned with the Mikros values, vision and mission 
  • Facilitate the process to grow internal cohesion and a shared culture 
  • Ensure as a local manager you walk the talk 
  • As part of the global operations team, exchanges and shares best practices with other Mikros studios 
  • Motivate and encourage maximum performance and dedication from your team 
  • Promote communication between colleagues for the benefit of information flow and to anticipate any problems that may arise 
  • Strong project management skills and a sensitivity towards deadline related deliveries
  • Organizational skills – personal efficiency, time management skills and the ability to prioritize competing demands are key
  • Communication skills – ability to lead a team, managing diverse personalities and viewpoints; the ability to build relationships and collaborate with others is vital
  • Role modelling – demonstrate and lead on the values, initiatives and culture of an organization
  • Professional expertise – A strong working knowledge of employment issues, best practice processes, as well as experience of employee relations
  • Coaching and mentoring – Whether senior leaders, junior colleagues or middle management, you will be proficient in developing skills in your talent
  • Trust – a trusted confidante on talent issues, unafraid of giving your opinions and expertise
  • Detail orientated, highly motivated and able to prioritize and take initiative in a fast-paced environment with challenging deadlines
  • Problem solvers, comfortable in conflict resolution and negotiation
  • Driven by motivating, inspiring and caring for employees
  • Speak fluent English and French
  • Comfortable with MS Office Suite, Google Suite
  • Be familiar with the HR procedures and Quebec Immigration
  • Proven experience in Production/HR/Operations, preferably in CG or Tech
  • Knowledge of scheduling software

Job Type Full Time 
Weekly Limit N/A
Shift Day
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