Job Details
Seasonal Product Operations Coordinator
Seasonal Product Operations Coordinator
$37/hour
• Emerging Level
Summary
The NFL Digital Media group is seeking a Product Operations Coordinator to assist with supporting various platforms at NFL Media including: NFL.com, NFL app, NFL Fantasy, and Clubs Sites. This person will be expected to immerse themselves within the details of all digital products and become a communication hub for operational activities.
Category
Coordinator
Digital Media
Live Event / On Location Services
Location
Greater Los Angeles Area
Time Period
Unknown
Posted Date
Nov 16, 2023
Start Date
N/A
End Date
N/A
Job Description
The NFL Digital Media group is seeking a Product Operations Coordinator to assist with supporting various platforms at NFL Media including: NFL.com, NFL app, NFL Fantasy, and Clubs Sites. This person will be expected to immerse themselves within the details of all digital products and become a communication hub for operational activities. The role will report directly to the Product Operations Manager.
Responsibilities
Responsibilities
- Ensure the Operations teams are ready with the resources, information and processes required to support new products (training, run-books, documentation, resolution paths, FAQs, etc)
- Manage operational executions for live digital streaming shows on NFL O&O platforms (NFL app for mobile/tablet/CTV, Fantasy app, and web browsers)
- Use admin tool to support digital content programming, editorial and League stakeholders, as well as administration and maintenance of active NFL.com properties
- Provide operational support for our digital O&O apps on all gamedays and around League tentpole events, including reporting and prioritization of issues.
Required Qualifications
- Ability to quickly learn new systems and programs
- Excellent problem-solving ability; highly motivated to drive positive change
- Strong interpersonal, verbal, and written communication skills
- Excels collaborating with teams
- Able to manage multiple tasks and prioritize in a fast pace environment
- Proficiency in design via tools such as Adobe Creative Suite
- Experience with markup skills utilizing HTML, CSS, and JavaScript is preferred
- Must be able to work all NFL Game Days, including Preseason, Regular Season and Playoffs, in-office.
- Must be able to work on holidays (e.g. Thanksgiving, Christmas Eve, Christmas, New Year's Eve, New Year's).
- Strong knowledge of sports and digital sports products
Preferred Qualifications
- Bachelor of Science or Arts degree in business, marketing, communications, computer science, or related field is preferred
- 1-3 years’ experience coordinating and supporting digital products in a sports entertainment, digital, media or related industry
- Prior experience with Live event support
- Prior experience with Content Management Systems (CMS)
- Prior experience in operational support of a web and mobile based applications
Other Key Attributes / Characteristics
- Ability to understand and document business rules
- Attention to detail and excellent organizational skills
- Avid interest and knowledge of NFL football
Terms /Expected Hours of Work:
- 40 hours per week
- Seasonal, 7 month role
- Must be flexible to work weekends (specifically Sundays in-season)
- Must be able to work all NFL Game Days, including Preseason, Regular Season and Playoffs, in-office.
- Must be able to work on holidays (e.g. Thanksgiving, Christmas Eve, Christmas, New Year's Eve, New Year's).
- Required to work from Inglewood, CA office
- The NFL maintains a Flexible Workplace Policy that provides members of our workforce with opportunities to periodically work from a location of their choice, while maintaining a priority on in-person work at an NFL office, which enables us to more effectively collaborate, connect and build a workplace culture that will drive our continued success.
Job Type
Full Time
Temporary
Weekly Limit
N/A
Shift
Day, Evening
Attached Files
N/A